Contact Us

Our friendly team is available Monday to Friday, 8am to 5pm. We aim to respond to enquiries within one business day.

    Frequently Asked Questions

    Monday to Friday: 5:30am to 9:30pm
    Weekends: 7:00am to 7:00pm
    Public holidays: 8:30am to 5:00pm

    Download our membership cancellation form and email it to nsopcustomerservice@northsydney.nsw.gov.au.

    Paid metered parking is available outside the venue on Alfred Street. Public transport options include ferry, train, or bus. Head to our Visit Us page for full details on getting here.

    North Sydney Olympic Pool offers birthday party services, lane hire, corporate events, and venue hire. Fill out our contact us form with your event details and preferred dates, and our team will be in touch, subject to availability.

    Our customer service team may be able to help. Submit our contact us form with a description of your item and the date you visited, and we’ll be in touch.